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Brette

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Latest activity by Brette
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    Brette created an article,

    Monogram Referral Program

    Q: Who is eligible for the program?  A: All Monogram Owners are eligible to earn cash and give incentives to friends with the Monogram Referral Program. If you are not an owner and are interested i...

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    Brette commented,

    Official comment

    Hi Lea! I know we've already talked and got this figured out for you, but wanted to post my response here for anyone else wondering the same! Yes! Monogram is supported on the new M1 Mac and runs f...

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    Brette commented,

    Hi Gareth, thanks for reaching out.  RE: Mac vs Windows compatibility. There are some APIs in the macOS release of Capture One that the Windows release doesn't have; we use these APIs to enable mos...

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    Brette commented,

    Official comment

    Hi Daniel, Thanks for reaching out, and I'm sorry to hear of the issue! I'd like to suggest following these steps to troubleshoot the connectivity issues. If the issue continues following these ste...

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    Brette commented,

    Hi Genesis, Thanks for reaching out - glad to hear you're enjoying your gear! Defects with our core modules are quite rare and you're covered by a pretty comprehensive 1-year warranty just in case ...

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    Brette commented,

    Hi Arturo, Thanks for reaching out! We're currently working towards restocking however I can't confirm a date at this time - I'd like to suggest subscribing to our mailing list to stay up to date w...

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    Brette commented,

    Hi John, Thanks for reaching out, I'm sorry to hear of the issue in connecting to Premiere Pro - please try the following to restore connection: Navigate to the folder where you installed PaletteA...

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    Brette commented,

    Official comment

    Edit: Texture support is now in Palette 2.6.5 and later, along with Monogram Creator 3.0.0 and later -- Thanks for reaching out and for sharing your request for Texture Slider support in LR Classic...

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    Brette commented,

    Glad to hear that a reset of Photoshop has resolved the issue! If you have any questions or run into any further issues please don't hesitate to reach out.

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    Brette commented,

    Hi, Thanks for reaching out, and I'm sorry to hear of the issue you're experiencing!  I'd like to first suggest following the troubleshooting steps on this page to ensure the Adobe integrations are...