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Marketing & Partnerships

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Latest activity by Marketing & Partnerships
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    Marketing & Partnerships created an article,

    Monogram Shipping & Returns

    1. Where does Monogram ship to?  We offer shipping to nearly any destination worldwide, with the exception of Brazil and Russia. We have already shipped to customers in 74 different countries!   2....

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    Marketing & Partnerships created an article,

    Monogram Hardware FAQ

    1.How does Creative Console connect to my computer? Creative console connects to your computer and is powered by a single USB-C cable.  See Connecting your Monogram Console for more information.   ...

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    Marketing & Partnerships commented,

    Official comment

    Hey Theresa,  Yes, of course! We have a support team who is available by email to answer any questions you may have pre or post purchase! The email to reach us at is support@monogramcc.com. As well...

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    Marketing & Partnerships commented,

    Official comment

    Hi, thanks for following up! I am very glad to hear that your core is now back up and running. If anything else occurs or you need any further support, please feel free to reach out to us at suppor...

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    Marketing & Partnerships commented,

    Official comment

    Hey Fabian, thanks for reaching out about this.  I apologize for any inconvenience this may have caused you or your workflow, but we are here to help get this resolved for you.    To start, if you...

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    Marketing & Partnerships commented,

    Official comment

    Hey, thanks for reaching out. I am sorry to hear that you are experiencing some issues when using Palette with Premiere Pro, but I believe I have a solution that will resolve this issue for you. Pl...

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    Marketing & Partnerships commented,

    Official comment

    Hey, thanks for reaching out. I am sorry to hear that you are experiencing some issues when using Palette with some of our integrated applications. A possible solution to this will be to download a...

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    Marketing & Partnerships commented,

    Official comment

    Hey Mohammed, If you would like to build an integration between Palette and DUIK Bassel in After Effects, you can use or SDK to build one. Please contact support@monogram.com if this is an option y...

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    Marketing & Partnerships commented,

    Official comment

    Hey, thanks for bringing this to our attention! It is likely that you will need to give Palette permissions to use accessibility access in macOS. I have attached an article here, outlining the step...