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Andy

Product Experience Manager @ Palette

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Activity overview

Latest activity by Andy
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    Andy commented,

    Hey Melissa, looks like we got to your email first. Going to post this here so others get the benefit if they run into the same problem. This problem happens if the Monogram Extension for Premiere ...

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    Andy commented,

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    Andy commented,

    Hey Paolo, setting up MIDI CCs with Pro Tools should be pretty plug-and-play, but there are a couple things to check if it's not working: Select the MIDI input for your track in Pro Tools. Make su...

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    Andy commented,

    Hi Terry! First step is to ensure that the Monogram plugin is running inside your active Unreal Engine project. Go to Edit > Plugins; Monogram should be towards the top of the list in the 'Installe...

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    Andy commented,

    One last update: an update was released today that addresses the bug. If you've encountered the issue in the post, simply remove and reinstall the UE plugin.

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    Andy commented,

    It looks like that's a limitation of the UE Remote Control panel. I have an idea to work around it though:  Transform the actor to its desired rotation in the World Outliner Return to the Remote C...

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    Andy commented,

    Perfect! Yes, the Remote Control panel seems to assume Absolute values only. I believe to take advantage of the Relative values you'd need to use a blueprint. That's an understandable limitation on...

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    Andy commented,

    Ahhh, I see what may be happening: Click the grey button at the top-right of the MIDI panel (next to the X) until it turns Green Match "Mapped Channel ID" in the UE Control Panel to "CC Number" in...

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    Andy commented,

    Last thing: Here's more info about how to set up various MIDI messages with Monogram Creator. And here is Epic's documentation regarding the Remote Control MIDI plugin: Remote control protocols Ge...

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    Andy commented,

    Hey Rob, without seeing the exact implementation I can give you a few ideas for troubleshooting: Quit Unreal and use MidiMonitor.com (note: only works on Chrome or Chromium browsers) or Hexler Pro...