Scale and Position not working - Premiere Pro

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2 comments

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    jazzcrime

    Also, the connector icon is orange, not green in the app. Says its not connected properly, despite most of the functions working. Have tries reinstalling all programs involved. 

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    Eric

    I would try uninstalling and re-installing the creator app/plugin. I suggest manually uninstalling the plugin. If you are on windows it would be here:

    C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\MonogramExtension

    Mac:

    /Library/Application Support/Adobe/CEP/extensions

    If the issue still persists after re-installing the creator app, try re-installing the firmware. If that fails, check that premiere sees the monogram as a control surface. Try a different usb port as a last ditch effort.

    Hope this helps.

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