"Razor All Tracks" Not Working
CompletedIs there a trick to using "razor all tracks?" I am able to use other functions properly but can't get this crucial one to work. I followed the troubleshooting instructions for the update on 15.4.1 and still not luck.
Any ideas? I am pretty tech savvy and can't figure it out.
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Hey Melissa, looks like we got to your email first. Going to post this here so others get the benefit if they run into the same problem.
This problem happens if the Monogram Extension for Premiere Pro doesn't install properly. Most common cause is that Premiere is open while Monogram Creator is installing or updating.
The fix takes about 2 minutes:
Re-install Monogram Extension1. Quit Premiere Pro
2. In Creator, click the plug icon at the bottom-right of your Premiere Pro profile; you should see a dialogue box open with troubleshooting instructions.
3. Select option 3: re-install Adobe Extension
4. Restart Premiere Pro
Optional: Set up Monogram Plugin
- Go to Premiere Pro
- Navigate to File > Preferences > Control Surface
- Select "Add" to select a new control surface. Choose the Device Class drop-down, select "Monogram Control Surface", and select OK.
The Monogram Plugin steps are usually redundant but good to check while you're troubleshooting.
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