Anyone Else Only Receive Partial Order?
AnsweredReceived only 2 of 3 modules, yet Shop app says "delivered". Still waiting on a (paid for) fader module. Anyone else experience something similar?
I submitted a support ticket 10 days ago. So far no response.
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Official comment
Hey there, thanks for bringing this up here and sorry for the disappointing start. My colleague is looking into the shortfall—this definitely isn't normal—and she will be in touch ASAP.
Mind following up on our email thread with a photo of what you received and the packing slip contained in the order?
Once again, very sorry for the trouble.
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