[Bug] Minimizing app doesn't detect change

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Karmalakas

• December 16, 2020 17:37

Lets say there are 2 profiles: Any and App
If I open App, profile switches to App - all good
Click on desktop - switches to Any. So far so good
Click on app again in taskbar - profile switches to App. Now click again on App icon in taskbar to minimize it, profile doesn't switch - it stays on App until you click somewhere on desktop

Windows 10

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  Shipping & Sales

  • December 17, 2020 16:34
  • Edited

  I see exactly what you mean. This is an inherent behavior of our app switcher and I don't believe it can be changed. Here's some background: The app switcher triggers profile switches based on the last app window interacted with, but it doesn't read the screen content to see what's explicitly visible on a given display (this is definitely a good thing for privacy considerations).

  With that in mind, our app switching functionality will always select the correct profile if you switch apps through any of the below methods: 

  1. When a window is selected using the mouse cursor
  2. When an app icon is selected using the mouse cursor (ie from the dock or taskbar)
  3. When an app is focused using Alt+Tab (Win) or Cmd+Tab (macOS)
  4. When launching or activating an app via a shortcut, a script, or similar

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  Karmalakas

  • December 17, 2020 16:36

  OK, I can live with that, it's a minor issue compared to others

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  Tom Lim

  • December 17, 2020 19:33

  Lucky that it works at all for you at all.

  It worked for the first few days just fine.  Slowly it would start not working once in a while.  Now it never works for me.  I always have to switch profile manually.  I'm on macOS though.

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  Shipping & Sales

  • December 17, 2020 19:45
  • Edited

  Hey Tom, let me know if you are up to troubleshoot this a bit. Just email support@monogramcc.com — we had one other complaint of this issue (another macOS user) and are still working to isolate it.
  
  Edit: Same goes for anyone else experiencing this—please reach out if the app switching stops working.

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  Tom Lim

  • December 17, 2020 19:39

  Andy, just emailed!

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