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  • Official comment
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    Marketing & Partnerships

    Hey Theresa, 

    Yes, of course! We have a support team who is available by email to answer any questions you may have pre or post purchase! The email to reach us at is support@monogramcc.com.

    As well, you can absolutely return your console if you decide that it is not what you're looking for. :) We have a 30 day return policy from when you receive the product.

    Monogram Creative Consoles are designed to work with both Windows and MacOS. Here is a link to our website where you can pre-order our Traveller Console. We are currently running a pre-order sale! 

    Cheers!

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    Andy

    Hey Theresa, absolutely. The Traveler console (and other Monogram consoles) are really easy to set up as a universal MIDI device. Expression and Dynamics are controlled by CC1 and CC11, respectively, so the setup process is just to assign those CCs to your sliders.

    Here's a screencap showing the process (using Reaper, but the process in Logic is nearly identical). Relevant bit is from 0:53 to 2:45.

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    Theresa Rubino

    I'm not the most tech savvy so if I need assistance getting the module to work with Logic, is there a tech support I can contact?  And worst case, if it doesn't work can I return it?  I assume it works with Mac as well as Windows, correct?  I use Logic on a Mac.  Thanks!

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