Sliders not working correctly and not connecting properly
I am constantly getting the ORANGE not connected error and have uninstalled, reinstalled, closed all Adobe so many times and still nothing. The buttons and dials seem to work even with the ORANGE warning but the sliders do not work. They are lighting up properly and connected but not sure what else I can do to get back to functional.
-
Official comment
Hey, thanks for reaching out.
I am sorry to hear that you are experiencing some issues when using Palette with some of our integrated applications. A possible solution to this will be to download an updated version of PaletteApp. Please download the following PaletteApp version:MacOS: PaletteApp 2.6.502 for macOS
Windows: PaletteApp 2.6.502 for WindowsNote: Please quit all instances of PaletteApp and your Adobe CC applications before downloading the software.
If the issue persists following downloading this new version, please reach out to support@monogramcc.com.
Comment actions
Please sign in to leave a comment.
Comments
2 comments