serial number?

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    Shipping & Sales

    Hi Lucas, great question. There's no printed serial number, but you can likely find one through the devices menu on your machine.

    On macOS, go to  > About this Mac > System Report > USB

    On Windows, run devmgmt.msc or search for Device Manager, then go to Sound, Video, and Game Controllers

    Here's a screenshot for an example on macOS

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    Lucas Good

    Thanks for the response, Andy. I'm on Windows and can't find it in the Device Manager info. I see lots of information about it, but just no serial number.

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    Shipping & Sales

    Lucas, my apologies, I gave you the wrong directory on Windows—it's in Device Manager > COM Ports > Palette Virtual Serial Port (COM#). Select the Details tab and Parent property; the serial number is the alphanumeric string after the last backslash.

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    Lucas Good

    Thanks Andy, got it!

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