Reaper DAW and Palette – a troublesome combination

Comments

5 comments

  • Avatar
    Shipping & Sales

    Hi Bo, I believe that we had previously resolved some crashing by removing nusb3mon.exe from the startup processes on your machine.

    Can you check Task Manager to ensure that it's not running? For reference, this is a helper app usually installed with certain USB hard drives and quitting the task won't negatively impact your system.

    Assuming you're still seeing crashes when nusb3mon.exe isn't running, when specifically are you seeing crashing/freezing? Is it prompted by using a certain Palette or Reaper function?

    0
    Comment actions Permalink
  • Avatar
    Bo Tidelius

    Hi Andy, and thanks for the quick respons!

     

    I still have the same problem, yes. As for the nusb3mon.exe I did remove it, but it turned out that it actually had some functions – as the behavior of the computer went crazy when it was removed:) I had do go back in time and reboot to get it ok again. 

    Now Im going to see if I can shut it down after I started the computer to see if it helps. There is some sort of conflict in the relation between Palette and Reaper, if its something with the platform P is built on? 

    Reaper freezes sometimes after quick action or when I render a track. I have the CPU up to check, but no spikes there...

    The Reaper community is in many ways like you - open, fast and very into helping out. Is there any way that you guys could connect? As they often to effective updates and alteration for their DAW.

    Best to you, and yet again, thanks for your commitment!

    Bo Tidelius, Sweden

    0
    Comment actions Permalink
  • Avatar
    Shipping & Sales

    Hi Bo, thanks for the update, and my apologies for the bad advice previously. Here's my reference for the info on nusb3mon.exe; sorry to see that I was misinformed and that you noticed problems as a result.

    I'm creating a ticket so that I can share this with our software tester. I'll update the thread here once we make some progress with these issues to help out anyone else affected.

    0
    Comment actions Permalink
  • Avatar
    Monty Montego

    Do you guys get the Reaper situation handled? I use reaper professionally and am thinking about palette cause it looks freakin awesome but I can't have crashing lol. That's the best thing about Reaper. Very Stable!

    0
    Comment actions Permalink
  • Avatar
    Shipping & Sales

    Hi Monty, so far this is the only report of crashing with Palette+Reaper; otherwise, I've found the combo to be very stable in my personal experience as well as based on feedback from other users. One assurance I can offer is that we have a very flexible 30-day return policy if you are inclined to try Palette but worried about its suitability.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk