1. Does this affect existing owners of Monogram or Palette?
Current owners of Palette or Monogram will not be affected by the introduction of paid upgrade packs. Upgrade packs pertain only to Mini Console at this time
2. What will the pricing be?
Audio: $29/year, 12 months of updates (Subject to change)
Photo: $39/year, 12 months of updates (Subject to change)
Video: $69/year, 12 months of updates (Subject to change)
3. What does updates mean?
Our updates will include improvements to our existing plugin features, bug fixes and brand new features our team or partners create for Monogram.
The included essential apps with all consoles (including Mini Console) will receive perpetual bug fixes and updates.
4. What happens when my included 3 months is up ?
Once your 3 month trial period of all apps is up, you will be required to pay the annual amount listed for each upgrade pack to continue getting updates.
5. Where can I purchase the upgrade packs for Mini Console above?
You can purchase the upgrade packs now in Monogram Shop
6. Can I add additional modules to my Mini Console?
Yes! You can add up to an additional 11 modules onto your Mini Console.
7. Do you offer a discounted rate if I’m interested in adding all upgrade packs?
At this time there are no additional discounted rates available for upgrade packs, however, there may be promotional periods in the future.
If you have any additional questions please reach out to our support team at support@monogramcc.com
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