Monogram Creator cannot connect to Capture One 21 (macOS)

As of December 2020, Capture One 21 was recently released and we are working to bring compatibility with this version across all releases of Monogram Creator on the macOS platform.

If you are currently using Monogram Creator on the Stable release, you may notice that it will not connect to Capture One 21. Luckily, there are fixes—both immediate and long term—for this.

Immediate Fix: Install Monogram Creator Alpha or Beta

As the most frequently-updated channels of Monogram Creator, our Alpha and Beta releases now have compatibility with Capture One 21. Please follow these instructions in order to begin working with version 21 immediately:

1. Delete any Capture One 21 profile(s) you've created so far
2. Quit Monogram Creator
3. Install Monogram Creator Beta from this link: https://monogramcc.com/download/beta
4. Optional but recommended: Restart your computer after running the Beta for the first time
5. Create new profiles using the "Capture One 11+" profile type

Long-term Fix: Forthcoming support for Capture One 21

We are working to bring compatibility with Capture One 21 across all releases of Monogram Creator. Please expect compatibility updates to reach Creator Beta and Creator Stable in the forthcoming 4.0.39 and/or 4.0.40 updates, expected late January 2021.