Installing & Registering PaletteApp

Jump to:

1. MacOS
2. Windows
   

MacOS

To install PaletteApp, please follow the steps below:

1. Download the PaletteApp Installer from our Software Setup page.
   
   Note: You'll be shown the correct installer for your operating system automatically, with other installers available under "More Options".
   
   
2. Important: Ensure that all Adobe CC Applications are closed before proceeding.
   
   
3. Open PaletteInstaller.zip; the folder will unzip and allow you to open PaletteInstaller.app.
   
   Note: You may be prompted to allow applications downloaded from unidentified developers. If you continue to have trouble running the installer simply Control-Click PaletteInstaller.app, select Open, and provide your password if prompted.
   
   
4. Accept the License Agreement and click Next.
   
   
5. Confirm the destination folder to install PaletteApp.
   
   
6. PaletteApp will confirm the required components to use Palette and connect it to your Adobe CC applications. Simply click Next.
   
   
7. After confirming your password, PaletteApp will download additional components and install. An Administrator password is required.
   
   Note: If the installer hangs during the download or displays a "Checksum Mismatch" error, this is due to a networking issue, often due to the blocking of .7z files. Disable any firewalls and change networks if possible.

Windows

To install PaletteApp, please follow the steps below:

1. Download the PaletteApp Installer from our Software Setup page.
   
   Note: You'll be shown the correct installer for your operating system automatically, with other installers available under "More Options".
   
   
2. Important: Ensure that all Adobe CC Applications are closed before proceeding.
   
   
3. Select Run when prompted. You may be asked to allow an installer from Grant & Union Inc. to run.
   
   
4. Accept the License Agreement and click Next.
   
   
5. Confirm the destination folder to install PaletteApp.
   
   
6. Create shortcuts to PaletteApp as desired:
   
   
   • Select "Create A Desktop Shortcut" at the bottom left to add a PaletteApp to your desktop icons.
   • Choose a Start Menu folder for PaletteApp from the list or create one by typing your desired folder name (ex. PaletteApp) in the text box.
     
     
7. PaletteApp will confirm the required components to use Palette and connect it to your Adobe CC applications. Simply click Next.
   
   
8. After confirming your password, PaletteApp will download additional components and install. An Administrator password is required.
   
   Note: If the installer hangs during the download or displays a "Checksum Mismatch" error, this is due to a networking issue, often due to the blocking of .7z files. Disable any firewalls and change networks if possible.
   
   
9. Important: You will be prompted to install two necessary drivers from Atmel Norway and Grant & Union Inc. Select Install when prompted for both, otherwise Palette will not function properly.